The Golden Boot is a small family owned and family run business and our goal is to offer the best possible customer service online and in our store.
We have approximately 35 employees within the business, and we place a huge emphasis on training and development. During this week alone we have had training with a local Sports Specialist Podiatrist- Mr Ian Lenahan- and members of our ladies department have embarked on a childrens shoes fitting course, ready for the busy ‘back to school’ periods!
Our online business continues to thrive, and we want our online customers to experience the same level of customer service and expert advice as our instore clientelle. We are currently in the throws of improving our ‘Shopping Basket’ to make shopping online effortless and stress free, so watch this space!
We are constantly updating our website with new product, fit advice, blogs and informative videos. All of our videos are filmed in our store by our team, offering online customers a feel of who we are and what our business is all about.
How can we improve and be the best at what we do ?
We want to hear your views and opinions, good and bad, on the service we provide, our range of products and your shopping experience.
Customer feedback and product reviews are invaluable to our business, and we have recently joined forces with TrustPilot. This is an independant external company that contacts our customers inviting them to leave feedback on the service they have received from The Golden Boot, both positive and negative, and the product they have bought.
You can also contact The Golden Boot direct at firstname.lastname@example.org or speak to one of our team by calling us on 01622 752349.
The Golden Boot has been providing great customer service for over 200 years, and with our customers’ help we can only improve and be The Best!